Last Updated: June 2026
Welcome to DurgMev Global. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect various types of information from users, including:
Personal Information
When you create an account, place an order, subscribe to newsletters, or contact us, we may collect:
Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment Information
Order History
Account Credentials
Non-Personal Information
We may automatically collect certain information, including:
IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Pages Visited
Referral Sources
Date and Time of Visits
2. How We Use Your Information
We use the information we collect for the following purposes:
Processing and fulfilling orders
Managing customer accounts
Providing customer support
Sending order confirmations and updates
Improving website performance and user experience
Personalizing content and recommendations
Preventing fraud and unauthorized activities
Conducting analytics and research
Sending promotional emails and newsletters (with consent)
Complying with legal obligations
3. Payment Information
We do not directly store complete credit card, debit card, or payment credentials on our servers.
Payments are processed through secure third-party payment providers that comply with industry-standard security requirements. We only receive transaction-related information necessary to process and manage orders.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience.
Cookies help us:
Remember user preferences
Maintain login sessions
Analyze website traffic
Improve functionality
Provide personalized experiences
Users can modify browser settings to disable cookies. However, certain website features may not function properly if cookies are disabled.
5. Sharing of Information
We do not sell, rent, or trade personal information to third parties.
We may share information with:
Service Providers
Third-party vendors who assist with:
Payment processing
Shipping and delivery
Website hosting
Analytics services
Email communication
Legal Requirements
We may disclose information when required by law or if necessary to:
Comply with legal obligations
Protect our rights
Prevent fraud
Respond to lawful requests from authorities
6. Data Security
We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Security measures may include:
Secure Socket Layer (SSL) encryption
Secure servers
Restricted data access
Authentication controls
Regular security monitoring
While we strive to protect your information, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
7. Account Security
Users are responsible for maintaining the confidentiality of their account credentials.
You agree to:
Keep your password secure
Notify us immediately of unauthorized account activity
Use strong passwords and secure devices
We are not responsible for losses resulting from unauthorized access caused by user negligence.
8. User Rights
Depending on applicable laws, users may have the right to:
Access personal information
Correct inaccurate information
Request deletion of personal data
Withdraw consent for marketing communications
Restrict certain data processing activities
Request a copy of stored information
To exercise these rights, please contact us using the details provided below.
9. Email Communications
We may send emails regarding:
Order confirmations
Shipping updates
Account notifications
Customer service responses
Promotional offers and newsletters
Users may unsubscribe from marketing emails at any time using the unsubscribe link included in the email.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for:
Privacy practices
Content
Security policies
Data handling procedures
of external websites. Users are encouraged to review the privacy policies of third-party sites before providing personal information.
11. Children's Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that information from a minor has been collected, we will take reasonable steps to delete it promptly.
12. Data Retention
We retain personal information only for as long as necessary to:
Fulfill orders
Provide services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements
After the retention period expires, data will be securely deleted or anonymized.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page along with an updated "Last Updated" date. Continued use of the website after changes constitutes acceptance of the revised Privacy Policy.